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Edit email notifications

Here you’ll learn how to customize the emails for your learning academy.

Written by Toni Hannemann

Under Settings → Email Settings, you can edit the emails that are sent and view emails that have already been sent from the system.

Email Editor

In the Email Editor, you can customize the email templates that are automatically sent by LearningSuite.

To edit a template, click the “Edit” button.

Your customized email text will only be applied once you click “Save” in the top right.


As soon as you make a change, the Save button will be highlighted in green.

In the Email Editor, you can also access context-relevant information that can be automatically inserted into the email.

This includes, for example:

  • First name

  • Last name

  • Platform name

  • other system-based information

Important: Customize your notifications in every language your Members use. Emails are always sent in the language that the respective Member has selected on the platform.


Sent emails

Under the “Sent Emails” tab, you can see all emails that LearningSuite has automatically sent to your Members.

Here, you can check at any time which emails have already been sent.


If you have any questions, please do not hesitate to contact our support team via the HelpCenter in the bottom left. We generally respond within 5 minutes on weekdays from 09:00 to 17:00.

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