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Edit E-Mail notifications

Here, you will learn how to customize the e-mails of your learning academy.

Written by Toni Hannemann
Updated over a week ago

Under Settings → E-Mail Settings, you have the option to edit the E-Mails that are sent and view E-Mails that have already been sent by the system.

E-Mail Editor

In the E-Mail Editor, you can customize the E-Mail templates that are automatically sent by LearningSuite.

To edit a template, click the “Edit” button.

Your customized E-Mail text will only be applied once you click “Save” in the top right corner.

As soon as you make a change, the Save button will turn green.

In the E-Mail Editor, you also have the option to access context-related information that can be automatically inserted into the E-Mail.

These include, for example:

  • First name

  • Last name

  • Platform name

  • Additional system-based information

Important:
Make sure to adjust your notifications in every language your members use. E-Mails will always be sent in the language selected by the respective member on the platform.


Sent E-Mails

Under the “Sent E-Mails” tab, you can see all E-Mails that have been automatically sent to your members by LearningSuite.

This allows you to review which E-Mails have already been sent at any time.


If you have any further questions, please don’t hesitate to contact our support team in the Help Center at the bottom left. We usually respond within 5 minutes on weekdays between 09:00 and 17:00.

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