You can strategically use AI Agents in Lessons and Hubs to support your Members directly at the right moment.
What is it useful for?
The specific benefit depends greatly on the use case:
In Lessons
An AI Agent can provide support directly within a Lesson:
As a coaching bot to explain content and answer questions
As a form assistant to collect structured information from Members (e.g., goals or challenges)
In Hubs
An AI Agent can also be used effectively in Hubs:
As a central point of contact for questions about content or topics
Members receive quick support without having to leave the context
Add an AI Agent to a Lesson
To use an AI Agent in a Lesson:
Select the “AI Agent” element in the sidebar
Drag the element into your Lesson
Click “Select an Agent”
Select an existing chatbot in the Pop-up
Alternatively, you can create a new chatbot via “Manage AI Agents”.
After selection, the chatbot is displayed directly in the Lesson.
The chatbot can now:
be tested directly
be customized via the edit icon (top right)
Integrate an AI Agent into a Hub
To integrate an AI Agent into a Hub:
Navigate to the Hub where you want to add the chatbot
Create an area for an L or XL widget (e.g., by adding a new row)
Select the chatbot widget in the widget overview
Then select the desired AI Agent
If none exists yet, you can create a new one via “Manage AI Agents”.
Widget settings in the Hub
After selection, you can customize the chatbot's appearance and behavior.
Widget type
You can choose between two variants:
Pop-up
The chatbot opens via a button.
You can customize:
Background (platform color or white)
Button icon and color
Thumbnail (preview image)
Inline
The chatbot is displayed directly in the Hub.
You can customize:
Widget height
With a custom height, you can define your own value in pixels.
Note: If the height is too large, it is automatically limited to the maximum screen height.
Switch chatbot
In the widget, you can select a different AI Agent at any time if you selected the wrong one.
View chat analytics
You can view the chats your Members have had with your AI Agents at any time.
To do so, go to the “AI Agents” section and select the relevant chatbot.
There, you can click either the message icon or the “Chats” chip.
You will then be taken to the chatbot's detail view, where all conversations are displayed.
If you have any further questions, please do not hesitate to contact our support team in the HelpCenter at the bottom left. We generally respond within 5 minutes on weekdays from 09:00 to 17:00.