Manage Access
Use the “Manage Access” button to define who can see and use the AI Concierge.
You have two options:
Groups
Bundles
All users in the selected groups or bundles receive access to the AI Concierge.
Important: If no group or bundle is selected, no one has access to the AI Concierge.
To grant all members access to the Concierge, follow these steps:
Click “Assign Groups”
Select the “All Members” group
Changes After Publishing
Once the AI Concierge has been published, all subsequent changes are automatically tracked.
You can review them using the “Update” button in the top-right corner.
The button is split into two sections:
Left side: Shows all changes since the last publication
Right side: Opens the window for publishing changes directly
Review Changes in Detail
When you review the changes, they are organized by category, for example:
Design
Knowledge Base
Conversation
Within the categories, you can see exactly what was changed:
Blue: Change to an existing element
Red: Removal of an element (e.g., a deleted question)
Green: Addition of a new element (e.g., a new document or piece of content)
You can also discard all changes using the “Reset” button in the top-right corner.
Publish Changes
With “Update”, you can not only review changes but also define who they should apply to.
You have two options:
Team Members Only
Changes are visible only to internal users (e.g., admins or course managers).
Ideal for testing changes in advance.
Members With Access
Changes become visible to all members who have been granted access.
For both options, you can:
see when the last publication was made
revoke access later
This gives you full control at all times over who can use the AI Concierge and when changes become visible.
If you have any questions, please do not hesitate to contact our support team via the Help Center in the bottom-left corner. We usually respond within 5 minutes on weekdays from 09:00 to 17:00.