Control access
Use the “Manage access” button to specify who can view and use the AI Concierge.
You have two options:
Groups
Bundles
All Users in the selected groups or bundles will receive access to the AI Concierge.
Important: If no group or bundle is selected, no one has access to the AI Concierge.
To make the Concierge available to all Members, proceed as follows:
Click “Assign groups”
Select the “All Members” group
Changes after publishing
Once the AI Concierge has been published, all further changes are automatically recorded.
You can view them using the “Update” button in the top right.
The button is split into two parts:
Left side: Shows you all changes since the last publication
Right side: Directly opens the window for publishing the changesView changes in detail
View changes in detail
When you view the changes, they are divided into categories, for example:
Design
Knowledge Base
Conversation
Within the categories, you can see exactly what has changed:
Blue: Change to an existing element
Red: Removal of an element (e.g. deleted question)
Green: Addition of a new element (e.g. new document or content)
You can also discard all changes again using the “Reset” button in the top right.
Publish changes
Using “Update”, you can not only view changes but also directly specify who they should apply to.
You have two options:
Team Members only
Changes are only visible to internal Users (e.g. admins or Course managers).
Ideal for testing changes in advance.
Members with access
Changes become visible to all approved Members.
For both options, you can:
see when it was last published
revoke access again later
This gives you full control at all times over who can use the AI Concierge and when changes become visible.
If you have any further questions, please do not hesitate to contact our support team via the HelpCenter in the bottom left. We usually respond within 5 minutes on weekdays from 09:00 to 17:00.