General overview:
Member Properties are additional details that you can store for each member in LearningSuite. They help you organize your members more effectively, address them more specifically, and represent internal processes directly in the platform.
Simple example:
You are a fitness coach, and your customers have different goals. Some want to build muscle, while others want to lose weight.
You can now store this information directly using Member Properties.
This gives you more insight into your customers' preferences and a clear, organized structure that you can access directly in LearningSuite.
You can also pass these properties to a LearningSuite AI Agent so it can better address your customers' questions.
How to manage Member Properties
Under Properties → Property Configuration, you can create new properties.
Member Properties have three levels:
Data profiles
At the top level are the data profiles, which you can think of as sections for properties.Categories
Within data profiles, you can add additional categories to structure and organize your data.Properties or fields
Fields can contain different types of data, such as text, numbers, or even images. These fields determine what information you can store for your members.
Once created, you can find all properties for each member in the member pop-up under the “Properties” tab.
You can fill in the fields manually or collect data from your members through forms.
Important: Members can only see these properties if you actively use them in lessons, pop-ups, or Hubs.
Using properties
You can use Member Properties to customize content for your members.
For example, in lessons:
You can personalize content dynamically by inserting properties. To do this, use the # symbol or the Properties button in the elements.
You can also use properties in Hubs, for example to create a personal dashboard for your members. This allows them to view their progress or access individualized content.
To avoid entering data manually, you can use forms. You can add them to lessons, pop-ups, or Hubs and ask your members for specific information.
Use the form element or widget for this:
Analyzing properties
As soon as your members have entered data, you can analyze it.
You can do this through the “Properties” section in the sidebar or directly in the member pop-up.
This gives you valuable insight into your members' progress and needs, allowing you to continuously improve your offering.
Member Properties offer many ways to customize your offering and represent your processes efficiently.
If you have any questions, please do not hesitate to contact our Support Team via the HelpCenter in the bottom left corner. We typically respond within 5 minutes on business days between 09:00 and 17:00.