In the relevant course, under the “Feedback” tab, you will find all lesson-specific feedback you have received from your members.
How Members Give Feedback
Your members can leave feedback in the bottom-left corner of each lesson.
They can:
give a rating of 1–5 stars
optionally provide additional feedback on the lesson
This feedback is only visible to admins (team members).
Members cannot view other people’s ratings or feedback.
This feature is particularly helpful for continuously improving your course.
For example, members can draw your attention to the following:
comprehension issues
content or sequence errors
spelling mistakes
technical issues
general suggestions for improvement
This allows you to collect valuable feedback and continuously optimize your courses in terms of instruction and content.
Analyze and Manage Course Feedback
The “Feedback” tab provides various features for analyzing and organizing feedback from your members.
Search
Use the search on the left to:
search feedback for specific terms
filter for individual members to analyze their feedback
Filters & Sorting
You can also:
display only completed feedback
adjust the sorting by
Newest first
Name A–Z
Rating ascending or descending
Respond to Feedback
You can respond directly to feedback.
To do this, click the “Message button” on the right.
This lets you send an email message to the relevant member.
Mark Feedback as Completed
On the far right, you can mark feedback as “completed”.
This helps you stay organized and clearly distinguish feedback that has already been addressed from open items.
If you have any further questions, please do not hesitate to contact our support team in the HelpCenter in the bottom-left corner. We generally respond within 5 minutes on weekdays from 9:00 AM to 5:00 PM.