In the respective course, under the “Feedback” tab, you will find all lesson-specific feedback you have received from your Members.
How Members provide feedback
Your Members can leave feedback at the bottom left of each lesson.
They can:
give a rating of 1–5 stars
optionally provide additional feedback on the lesson
This feedback is only visible to admins (team members).
Members cannot view other people’s ratings or feedback.
This feature is especially useful for continuously improving your Course.
For example, Members can draw your attention to the following:
comprehension issues
content-related or chronological errors
spelling errors
technical issues
general suggestions for improvement
This allows you to collect valuable feedback and continuously optimize your Courses both didactically and in terms of content.
Evaluate and manage feedback in the Course
The “Feedback” tab provides various functions for analyzing and organizing feedback from your Members.
Search
Using the search on the left, you can:
search feedback for specific terms
filter specifically by individual Members to analyze their feedback
Filters & sorting
You can also:
display only completed feedback
adjust the sorting by
Newest first
Name A–Z
Rating ascending or descending
Reply to feedback
You can respond directly to feedback.
To do so, click the “Message button” on the right.
This allows you to send an email message to the respective Member.
Mark feedback as completed
On the far right, you can mark feedback as “completed”.
This helps you keep track and clearly distinguish feedback that has already been processed from open items.
If you have any questions, please do not hesitate to contact our support team via the HelpCenter at the bottom left. We generally respond within 5 minutes on weekdays between 9:00 AM and 5:00 PM.