Question: I have several instances; why can't I see them in Orbit?
Answer: You must use the same email address across all your instances for the instances to appear in Orbit.
Question: My partner cannot see Partner Management/I cannot add them or generate my partner ID; what am I doing wrong?
Answer: Only verified LearningSuite partners receive a partner ID. If you would like to grant a colleague access to your instances, add them manually using their email address either in Orbit or directly in your instance.
Question: My organization member cannot see certain settings options; what could be the reason?
Answer: This is probably due to the person's permissions. Please check whether you have assigned the required permissions under -> “Settings” -> “Organization Members”. There, you can view and edit the permissions if necessary.
Question: Is Orbit also available in other languages?
Answer: Currently available in German and English versions—additional languages are planned for the future.
Question: Where can I see emails sent in Orbit?
Answer: You can see the emails, as usual, in the respective instance from which the emails were sent.